Salon Policies

Payment

We accept Cash and All Major Credit Card Providers. Please note that gratuity cannot be added to credit card charges. Cash and Venmo are accepted.

Cancellation Policy

Your appointment is very important to the Solluni team members of Solluni- Premier Organic Salon. While it is reserved especially for you, we understand that sometimes a schedule adjustment is necessary, in which case we respectfully request at least 24 hours' notice for cancellations.

  • Less than 24-hour notice can result in a 50% charge of the reserved service amount.
  • “NO SHOWS” will be required to put a credit card on file and will be charged a 50% deposit down on the next appointment.  If that appointment is missed, the 50% deposit will be forfeited.

The cancellation policy allows us the time to inform our standby clients of any availability, and it allows our Solluni team members to maintain a full schedule, thus better serving everyone.

Refund Policy

Products: Due to health and safety regulations, we cannot exchange or accept returns on any of our accessories or products. This includes all hair and skin care products. However, if you received the wrong product or have issues with the quality of a product received or purchased, please email info@solluni.com.

Thank you for your cooperation and understanding.

Gift Certificates:

  1. Gift Certificates are non-refundable and non-transferable. Gift certificates have no cash value. Gratuity for services is not included in gift certificate unless stated. 
  2. Please note: different providers have different service fee's. Depending on your provider, the gift certificate may cover a portion of or the entirety of your service. We would be glad to advise you should you have any questions. 
  3. Your gift certificate amount will be deducted from your service at time of check out. 
  4. Purchased Gift Certificates: The value paid for the gift certificate will not expire
  5. Promotional or Complementary Gift Certificates if no expiration date is indicated, service offers expire 60 days after issue. 
  6. Solluni- Premier Organic Salon policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele.


Thank you for viewing and supporting our policy criteria.